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Edible Plant Sale: FAQs

Your questions about the online Edible Plant Sale answered!

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  • I'm a member. Do I get to shop the Early Bird Sale?
    No, only shoppers who purchased a ticket to the Early Bird Sale will receive the password for the online storefront on Friday afternoon. Members will receive a $5 coupon — the equivalent of a free plant.
  • How will I know when my order is ready to be picked up?
    We’ll provide you with possible pick-up times in the online store. You’ll select one of these pick-up times before checking out, and we’ll have your order ready when you arrive. If for some reason we’re unable to fulfill your order in time, we will contact you.
  • How will I know which order is mine at pick-up?
    Each order will have been packed and organized with your order summary, including your order number and last name, on a table in the Pick-Up Area when you arrive. Volunteers on-site will help you locate your order.
  • What if I can't make my scheduled pick-up time?
    If you find you can no longer arrive at the time you scheduled to pick-up your plants, please contact us at events@tilthalliance.org. We will schedule you a new time, likely at a later date than your original pick-up time.
  • Can I have a friend, family member or neighbor pick-up my order?
    Yes, you can send someone in your place to pick-up your order. Make sure they are prepared and ready to display the order number and last name associated with your order.
  • What payment methods will be accepted?
    The online store will accept all the usual credit/debit options. We strongly discourage paying for your order with cash. Acknowledging that cash may be the only payment option available for some, we will still accept cash as a payment method. To reduce person-to-person contact, full payment is due at pickup and no change will be given.
  • Can I pay with EBT?
    Yes. At checkout, you will select EBT as your payment method and select your pick-up time. When you arrive to pick-up your plants, you will be directed to the Payment Station and complete your payment there.
  • Will there be other gardening supplies available to purchase?
    Yes. Tilth Alliance’s books, including the Maritime Northwest Garden Guide and Your Farm in the City, will be available plus cloche kits, floating row cover, Tilth Alliance tote bags and water bottles. Cedar Grove certified organic soil and compost will be available, too.
  • Can I change my order when I get to the farm for pick-up?
    No. In order to ensure smooth pick-up and accurate inventory, you will not be permitted to swap plants during pick-up. We make every effort to ensure healthy plants are included. If you have concerns about your order, please email us after you receive your plants: events@tilthalliance.org.
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